Pyramid Phoenix SEN-02 Thermal Printer

Product Overview

The Pyramid Phoenix SEN-02 Thermal Printer is a professional-grade printing solution engineered for demanding applications including amusement machines, vending systems, kiosks, lottery equipment, and gaming devices. Built for reliability and ease of integration, the SEN-02 provides fast, quiet, and consistent thermal printing for tickets and receipts.

Designed for indoor use, this compact printer features multiple communication interfaces including USB, pulse, RS232, and POG compatibility, making it highly versatile for a wide range of systems. Its rugged construction, long-life components, and user-friendly design make it an ideal choice for operators who require dependable performance with minimal maintenance.

Key Features

• High-speed thermal printing – approximately one ticket every 3 seconds
• Supports multiple interfaces: USB, Pulse, RS232, and POG
• Built-in real-time clock for date and time stamping tickets
• Integral auto cutter for clean and precise ticket output
• Uses standard 58mm thermal paper with automatic loading
• Lighted bezel with illuminated ticket/coupon exit
• Long-life print head (up to 50km paper travel)
• Durable cutter rated for up to 500,000 cuts
• DIP switch configurable for flexible setup and operation modes
• Flash memory upgradeable via PC
• User customizable ticket and coupon layouts

Applications

• Amusement and redemption machines
• Vending equipment
• Kiosk systems
• Gaming and lottery machines
• Ticketing and coupon printing systems

Technical Specifications

• Operating Voltage: 12 VDC ±10%
• Current: Idle 15mA / Operating up to 5A
• Print Speed: ~1 ticket every 3 seconds
• Paper Type: 58mm thermal paper
• Operating Temperature: 0°C to 60°C
• Humidity: Up to 85% non-condensing
• Print Head Life: 100 million pulses / ~31 miles (50km)
• Cutter Life: 500,000 cuts
• Weight: Approx. 1.25 lbs

Ease of Use & Maintenance

The Phoenix SEN-02 is designed with simplicity in mind. Paper loading is quick and automatic, and maintenance is minimal—requiring only occasional cleaning of the print head and paper path. The integrated diagnostics system uses LED indicators to quickly identify issues such as low paper, jams, or errors, allowing for fast troubleshooting and reduced downtime.

Installation & Compatibility

The SEN-02 is designed for easy panel mounting and seamless integration into existing systems. It supports multiple communication protocols, making it compatible with a wide range of amusement and vending machines. DIP switch configuration allows operators to quickly select modes such as Pulse, POG, or ESC/POS operation. [oai_citation:0‡Phoenix-Printer-Booklet-RevB.pdf](sediment://file_000000002a0c722f8e8b84dba78833ca)

What’s Included

• Pyramid Phoenix SEN-02 Thermal Printer
• Power harness
• Starter roll of thermal paper

Important Notes

This printer is designed for indoor use only. Proper installation and maintenance are required to ensure optimal performance and longevity. Avoid exposure to moisture, liquids, or debris inside the unit.

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